Tracking

Orders

You should have received a tracking numbers within 3-5 days of your purchase. It can be tracked at USPS. Orders arrive 3-7 business days after shipped. During the Holiday season there may be shipping delays due to increase in packages being sent. 

Click to Track-->USPS Tracking 

If you have not received your tracking number or have lost it or are unable to receive your tracking information after you have place an order for more than 5 business days, please contact us at support@thefamilypup.com

If you'd like to submit a ticket to USPS about a delayed package. Please go here: https://www.usps.com/help/missing-mail.htm